Frequently Asked Questions - Documents
Q. Do I have to subscribe for purchasing documents?
No. You do not have to subscribe for purchasing documents.
Q. What do I get from subscription?
You will have complete access to full version of all documents viewable online.
Q. What do I get from purchase?
You will get the purchased documents which are instantly downloadable to your PC. Downloadable documents are in pdf format, can be printed and saved as many times you like. Copying contents may not be possible due to document security.
Q. How can I subscribe?
You can start subscription by clicking the “Subscribe” navigation button of the site. Subscribe button will direct you to Paypal site where you will have to create an account with Paypal. Your subscription is not a contract. You can cancel at any time by going to your Paypal account. As soon as the subscription will be created we will send you the access credentials.
Q. How does subscription fee work?
All Subscriptions start with a trial of 15 days. A minimum charge will apply. After the trial period a fee of $12 will be charged each month as long as the subscription will be kept.
Q. How can I purchase documents?
You can start purchasing by clicking the “Buy” navigation button of the site. You will be taken directly to “GMP Quality Up Storefront”. From the categories you can choose the procedure you want to buy and click “add to cart”. You can add or remove procedures from the "View Cart" button. When you are done click on the “checkout” button. You will be taken to Paypal site where you will complete the purchase.
As soon as the transaction will complete you will be redirected to a download page. You can instantly download the documents from the blue downloadable links.
Q. What do I do if I don’t get my purchased documents?
This can only happen due to technical fault. For any type of ordering, downloading or account creation issue please contact us. We will respond within the next 24 hours with possible solution.
Q. I have subscribed but did not have access to your documents?
As soon as you subscribe we will get notification from Paypal and create your account ID and password. We will send your credentials along with a link where all the documents are listed over the email which you have provided to Paypal. This may take up to a few hours to send your details.
Q. I get blank page instead of login page. What do I do?
This is probably a browser settings and cookie related issue. We recommend you use Microsoft Internet Explorer to browse.
Please do one or more of the followings until the issue is resolved
•Choose “Allow Access” when prompted while accessing the documents. Deleting your browser history pages, cookies and temporary files will help. •Customize your internet security level (For Internet Explorer 6 and above).-Tools > Internet Options > Security > Internet > Custom Level > Scripting > Allow websites to prompt for information using scripted windows > Enable. -Tools > Internet Options > Advanced > Security > Allow active content to run in files on My Computer.•Set GMP Quality Up as your trusted site.-Tools > Internet Options > Security > Trusted Sites > Sites. Add the website URL http://www.gmpqualityup.com as your trusted site.•Set your privacy.-Tools > Internet Options > Privacy. Move the sliding bar up or down to set how medium or low you want your privacy preferences in relation to the use of first and third party cookies. We suggest you set this to medium. To end click OK.-Tools > Internet Options > Privacy > Sites. Add the website URL http://www.gmpqualityup.com to always allow cookies.•Test your privacy preference is allowing our cookies.-Open the website www.gmpqualityup.com. From the same webpage menu bar click View > Web page privacy policy (Privacy Report). See if the cookies from the site are accepted or blocked. -Select our site from the list > Summery > Always allow this site to use cookies.If the problem persists please contact us immediately. We will try to resolve the issue. 
GMP Quality Up
Copyright © 2011 gmpqualityup.com. All Rights Reserved
